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Products :: Communications : Two-Step Callback (TSC)

> Callback Rates

> Instructions

> Gateway Numbers


Earn Instant & Future Incomes

 

Note: - Validity is 6 months upon activation or top up - rates are subject to surcharge/discount on certain periods and to certain countries - rates are subject to changes without prior notice

 

Instructions:

1. To activate SV Card for Callback

1.1 Direct Method

Call 64919195

Select 1 for English 2 for Chinese

Key in PIN number #

System will announce balance

1.2 SMS Method

SMS to our mobile gateway with text message:

" PIN<space>pin number"

Wait for SMS acknowledgement from system before use

Note: "PIN<space>PIN number<space>2" for Chinese language

2. To make Direct Callback

- Call our gateway number and wait for system to call you back

- Answer call and key in destination number e.g. 65xxxxxxxx# for Singapore number and wait for connection

3. To make SMS Callback

- SMS destination number to mobile gateway and wait for callback and connection

4. To add additional telephone number into your account:

SMS to our mobile gateway with text message:

" PIN<space>PIN numbers<space>additional telephone no. "

e.g. PIN 1234567890 6599999999

Thereafter 6599999999 will share the same callback card account with you

5. To replace frequently called number with Two Digit Short Code:

SMS to our mobile gateway with text message:

" S<space>Two Digits of your choice<space>Frequently called no. "

e.g. S 28 6599999999

Thereafter instead of keying in 6599999999# , you use 28#

6. To check Balance in your card ( Temporary Suspended )

SMS text message " BAL " to our mobile gateway

7. To change language

SMS text message "EN" for English or "ZH" for Chinese to our mobile gateway

8. To Top-up

- From AXS Kiosk - Click Top-Up -> Futuretel -> SV Card -> Top up Callback

- Purchase another SV Card and repeat step 1

- From ATM/Inter-bank transfer to Futuretel Pte Ltd DBS Current Account 017-900217-6 ( please call our customer service hotline at 64919191 after transfer )

 

Gateway Numbers:

To activate/topup/select language

1. 64919195

To trigger

1. 64919196 or 68289322 ( New )

2. 97664559

3. 91010306

4. 91719308

5. 91395530

Note: Please add +65xxxxxxxx if trigger from overseas e.g. +6564919196

 

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